We always make sure that we provide the best version of our software;
however, there are chances that you will encounter some difficulties or issues
with our phone tracker. When that occurs, try to update
it. If the problem persists, please contact us. We will do the best we can to
fix the problem as soon as you notify us.
Except you register prior to the incident, we cannot locate your lost or stolen phone - so please don't ask us to, you’ll only be wasting your time.
Our service is permission-based and that permission can be obtained via SMS or verification via phone call. Please, don’t inquire if we can track someone without their prior knowledge. This is illegal and apart from being a violation of our Terms of Service, we are ethically opposed to doing this.
Furthermore, we’ll make sure to send a random SMS to the phone every 90 days, just to notify them that they are still subscribed and active on our service