How accurate is Mobile number
Tracker?
Locate position accuracy is highly dependent on
number of criteria, including the reception gotten by the
cell phone, the phone’s default GPS settings and lots more.
It is also important to know that results might vary from 10
meters up to several thousands of meters, depending in the
location and altitudes of the phone. At PhoneTracker-geek.com,
we make use of both GPS and mobile network to ensure you get
the best possible location data whenever you need it.
Whenever you perform a successful phone locate, an accuracy
radius will display on your phone screen which will indicate
the area where the phone is located.
Do I need to install
an app or software on my phone?
Absolutely not. You don’t
need to install any software or application as our service
is based on technology that’s already installed on your
phone.
Will This Service Work With My Cellphone?
Our
service works with ALL phones, smart phones and feature
phones. The only requirement is that your mobile phone must
be connected to an active mobile network.
Can I only
locate my phone?
Our service functions based on specific
permissions. You may locate any phone on networks which we
support. However, that can only function after you’ve
opted-in to our service. You must ensure you have the
complete permission of all owners and any users of all cell
phones which you’re monitor, unless they are your minor
child or you have been appointed as a legal guardian, ward
or any other form of a legal custodian of the individual
which you’re monitoring, such as your aged parent.
What
Happens If I Don't Receive The Opt-In Text Message?
We
send opt-in messages to everyone who desires to operate our
service. However, if the phone you were attempting to locate
didn’t receive the usual opt-in text message, you can try
this instead; from the map screen page, left click the name
of the phone and select "Phone Verify". We will put a call
through to the mobile phone which you’re adding to our
system and you will be instructed to enter a 4 digit code
into the box on the phone verify page. It’s important that
you remember this passcode as it will be important to your
access.
Can I stop the location services at
anytime?
Yes. Whenever you like, you’re free to opt-out.
Once you have successfully opted out, an SMS will be
immediately sent to the handset notifying you that the
location services have stopped on your phone.
How do I
remove a phone from my active list?
Removing a phone from
your account is easy. All you have to do is login to Mobile
Locate and select the phone you want to remove. Select
“Remove Phone” from the menu options and immediately, Mobile
Phone Locate will confirm the removal of that phone from
your list. Choose “Ok” and that’s it. We’ll send a final
opt-out message to the user of the mobile phone as
confirmation that they’ve been removed.
What Does The
Welcome SMS Message Say?
‘Welcome SMS message”
What
Does The Stop/Opt Out Message Say?
“Opt out message”
Do I Receive an SMS Message Every Time I
use Phone Tracker?
No, you don’t. the message is a one-time thing and doesn’t
repeat itself
After The Opt-In Message Is Accepted Will
Your Phone Receive Any Other Messages?
Yes. By company
policy, we are required to send a periodic reminder message
to the phone once every 90 days. This message provides the
handset owner with information that we are still functional
and that they are still subscribed to the service. The
messages usually go thus, "Reminder: you're sharing your
phone's location w/LVGPS Mobile Locate. Reply STOP to end,
HELP for info. Msg & Data rates apply."
Can
Phone Tracker find a
lost or stolen phone?
It can, but the phone must have
been registered on our service prior to being stolen.
However, you should know that our service wasn’t designed to
perform this function. It's a family locate service. Please,
we will not be held liable for your lost/stolen phone! As
stated earlier, our system is permission based. This means
that in order to locate your phone, it must already have
been opted into our system to work. Otherwise, it won’t
I
don’t see my phone carrier on the list!
We’re currently
working to expand our network of carriers so as to be able
to accommodate even more. For now, we work with AT&T, Boost
Mobile, Trac Phones, Sprint PCS, Verizon, Metro PCS, US
Cellular, Virgin Mobile, & T-Mobile. If your mobile carrier
isn’t ion the list, make sure to check back regularly. We
can assure you that your mobile carrier is coming soon!
I’m concerned about security. How do you protect my personal
information?
Your location information is private and we
are committed to keeping it just that way. Your data is
protected under the provisions of our Terms and Conditions,
Phonetracker-geek.com Privacy Policy and Location-Based Privacy
Policy. All information you provide to us is SSL-encrypted
on our secure servers. As part of our Privacy Policy, we
will never sell, rent or give away data about our users. For
added security and privacy control, each phone you register
is required to opt-in to Mobile Locate. Once you get
permission, you will receive a welcome SMS indicating that
you’ve successfully signed up for locate services. You will
also receive periodic reminders to verify your opt-in
status.
Will your service drain my phone's battery?
No, due to the fact that there is no application running on
your mobile device, you can rest assured that our service
does not have any impact on your battery life whatsoever.
Additional questions?
We're here to help! Contact us
directly at +1-417-555-0163 or send us an e-mail.